EXIN – IT Service Management Foundation (ISO/IEC 20000:2018)

ISO Highlights
In-depth understanding: Acquire a comprehensive knowledge of ISO/IEC 20000:2018 standards and principles, including core concepts and key components.
Practical Application: Develop proficiency in implementing ISO/IEC 20000:2018 standards to deliver high-quality IT services and achieve compliance.
Hands-on Experience: Apply ISO/IEC 20000:2018 standards to real-world scenarios to ensure effective IT service management and compliance.
Real-World Scenarios: Gain practical experience in delivering reliable IT services and maintaining compliance with ISO/IEC 20000:2018 standards.
IT Service Management and Compliance Expertise: Understand how ISO/IEC 20000:2018 standards fit into the broader landscape of IT service management and compliance.

These highlights capture the essential areas of focus and learning outcomes in the EXIN IT Service Management – Foundation (ISO/IEC 20000:2018) certification program.