GAQM : ISO-20000 ITSM | IT Service Management

ISO Highlights
IT Service Management Mastery: Acquire the skills to manage IT services according to ISO 20000 standards effectively.
Service Quality and Efficiency: Learn how to optimize IT services to enhance quality and efficiency.
Cost-Effective ITSM: Develop proficiency in cost optimization for IT service management, ensuring cost-effective solutions.
Compliance and Governance: Master ISO 20000 compliance and governance to maintain IT service quality and security.
Understanding the IT service lifecycle from strategy and design to transition, operation, and continual improvement.
A code of practice
Guidance on scope definition and studying different applications of ISO 20000 certification.
Risk Management and Service Improvement: Understand risk assessment and service improvement methodologies in the context of ISO 20000.

These highlights encapsulate the essential areas of focus and learning outcomes in the Certified ISO-20000 ITSM Certification course.