Microsoft Dynamics 365 Fundamentals (CRM): MB – 910

MB – 910 Highlights
Customer Relationship Management: Acquire the skills to master CRM within the Microsoft Dynamics 365 platform, grounded in industry best practices and principles.
Dynamics 365 Deployment: Learn to effectively deploy and manage customer relationship solutions within the Azure ecosystem.
Data Management and Analytics: Master data management and analytics practices for CRM within Azure.
Configuration and Customization for CRM
Integration with Other Azure Services
Describe the capabilities and functionality of Dynamics 365 Marketing
Describe the capabilities and functionality of Dynamics 365 Sales
Describe the capabilities and functionality of Dynamics 365 Customer Service
Describe the capabilities and functionality of Dynamics 365 Field Service
User Support and Training for CRM
Implementing CRM Security

These highlights encapsulate the key areas of focus and learning outcomes in the Microsoft Dynamics 365 Fundamentals (CRM): MB – 910 course.